Celebrating Excellence: Altnets Awarded ‘Best Customer Service’ at Sussex Business Awards!

13 Best Customer Service Award - Altnets

Up against some stiff local competition, we are absolutely delighted to have been awarded ‘Best Customer Service’ at the Sussex Business Awards last month here in our home city of Brighton.

At Altnets, we have always strived to set ourselves apart by prioritising our customers above all else. Winning the prestigious ‘Best Customer Service’ award is not just a validation of our efforts but a testament to the commitment of our incredible team who keep our customers extremely happy. Our team consistently receives 100% positive client feedback, leveraging their deep knowledge of the telecoms supply chain to provide internet service providers with cost-effective solutions and comprehensive support through procurement.

We want to extend our appreciation to the Sussex Business Awards for recognising the hard work and dedication of the entire Altnets team. Since our inception, we have grown rapidly, and this achievement reflects the positive impact we have had on our customers and the local business landscape. We are proud to be the go-to company in Brighton for unparalleled customer service in the telecom sector, and we will continue to raise the bar in delivering excellence.

As we celebrate our success, we also want to express our sincere congratulations to the other deserving nominees at the Sussex Business Awards. The ceremony highlighted a diverse range of businesses, each making distinct and positive contributions to the local business scene. At Altnets, we take pride in standing shoulder to shoulder with all who achieved the accolade of being shortlisted.

The award is not just a celebration of the present but also to our journey of growth and success. We have always remained committed to making Altnets a positive and motivating workplace in Brighton, fostering an environment that attracts and retains top talent from within and around the city. Our team is the driving force behind our success, and we acknowledge and appreciate their dedication to making Altnets a standout in the industry.

Sam Bangle, our Co-founder and Director, says: “We were thrilled to see our outstanding team recognised at the Sussex Business Awards. We have undergone remarkable expansion since our inception three years ago, overcoming numerous hurdles in the telecom supply chain industry and our success is entirely attributed to the exceptional abilities of our team.

Central to Altnets’ achievements is dedication to delivering outstanding customer service.The team’s top-notch knowledge of the telecoms industry and strong relationships with our manufacturing partners means they can fully support customers through the whole procurement process; save them time and money; and solve any problems arising in the supply chain.”

We also look forward to contributing further to the local economy by expanding our team and offering employment opportunities to the skilled professionals in our community. Our vision goes beyond delivering exceptional customer service; it encompasses being a positive force for the local Brighton area, creating job opportunities, and delivering the highest quality products with the best customer service.

Cheers to our outstanding team! We wouldn’t be where we are without each and every member who has contributed to this remarkable journey. As we celebrate this milestone, we look forward to continuing our journey of providing outstanding customer service, contributing to the local economy, and fulfilling our mission to support independent internet service providers in their supply chain needs.

Thank you to all who have been part of our story!